The role of a technical operations manager involves various functions geared towards making sure that the technical requirements of a company are handled effectively.

Here are the typical duties, tasks, and responsibilities of managers of technical operations in most companies.

• Develop and implement health and safety policies to ensure a risk-free and safe work condition
• Conduct risk assessments to analyze risks and operational hazards
• Oversee the hiring, training, and monitoring of technical operations staff
• Ensure technical equipment and machinery are operational and efficient
• Organize training programs to educate technical operations personnel on standard operating procedures
• Oversee the provision and supply of select raw materials and products for a technical process
• Build and maintain good working relationships with clients in order to maximize patronage
• Oversee the implementation of HR policies and procedures when performing job duties
• Produce periodic reports to update company management on the progress of operations
• Mentor and motivate a technical team to put in their best effort to improve the level of performance
• Ensure compliance with all company policies and procedures when performing job duties
• Conduct annual staff appraisals and assessments to determine staff training needs
• Liaise with other departmental heads to plan and implement action plans for improved technical operations
• Maintain up-to-date knowledge of technical processes, functions, and requirements.

Requirements – Skills, Abilities, and Knowledge

• Education and Training: To become a technical operations manager, you require a Bachelor’s degree in engineering, computer science, or in a similar discipline.
• Time management Skills: Managers of technical operations are well versed in coordinating technical processes to ensure timely completion of projects.
• Budgeting Skills: They are able to prepare and manage the operations budget to achieve set objectives.
• Leadership Skills: They are proficient in managing technical human resources to meet the requirements of an organization.
• Pre-employment tests: To finalize the recruitment process for this role, applicants may be asked to pass one or more tests, such as aptitude tests, leadership tests, and situational judgment tests to confirm if they are right for the job.